Ripples in the pond… The big concern for India’s BPO companies

In today’s business world, two things are feared more than any other. One is the position of your rivals. Two is the media. Usually friendly, loyal, and supportive, media is a pleasant creature, but its bite can still draw blood, destroying reputation, customer base, or simply your bottom line. It is also in no doubt that data security is on the lips of everyone concerned with their business and its success.

In these days of austerity measures and debt ceilings being raised in the USA, every element of procurement is being looked at more closely. Government entities are particularly under the microscope. Let’s imagine a scenario:

The media learn that health records of US citizens are being sold on the black market in India. They also learn that US healthcare organizations using Indian BPO’s are subject to HIPAA, (The Health Insurance Portability and Accountability Act of 1996) yet are not fully compliant. Here come the sharp teeth… ‘Home-grown’ companies in the US begin clamouring for business on the front pages, claiming valuable and personal data is ‘going missing’ on its path to and from the BPO companies. Suddenly just being compliant is not enough. To avoid losing business, companies need to start going the extra mile to ensure they supersede any regulations thrust upon them. They must be able to answer any difficult questions regarding how they are safeguarding third party data with absolute confidence.

We’ve all read the articles, sometimes data does get compromised. It could be a trusted employee inside the organization, it could be a third party company entrusted with access to your network, it could be malicious interception of the data in transit. Whatever the threat, the implications are massive.

Does your organization deal with these kinds of records? Even if it does not, do you have sensitive intellectual property? Or perhaps confidential data entrusted to you by third parties / your clients? How can you ensure that the data is secure, not only when it is at rest, but also when it is in motion? How can you manage the accessibility of the data, both inside, and outside your network? What if the data escapes your network? What then? Do you have the ability to control it even then? If not, why not?

HIPAA empowers the US Department of Health and Human Services to oversee entities implementation of security protocols and enforce them where required. One of the chief concerns is implementing security standards to protect the confidentiality and integrity of individually identifiable health information. In the HIPAA final security rule, it is stated that “Covered entities are encouraged…to consider use of encryption technology for transmitting electronic protected health information [EPHI], particularly over the Internet.”

The Technical Safeguards of the HIPAA Final Security Rule require that “electronically transmitted PHI [patient health information] is not improperly modified without detection until disposed of.” The most obvious method of protecting EPHI is with encryption throughout the data lifecycle. The Department of Health and Human Services notes in a white paper, “The goal of encryption is to protect EPHI from being accessed and viewed by unauthorized users.”

HIPAA is just one sector, but the rules and lessons to be learned are universal. Security matters. If you want to win the big contracts (and keep them), it’s highly likely that you as a company need to do more.

So, what companies should be doing in all sectors and markets, wherever sensitive information is being stored, transmitted, and worked upon, is to look for a solution which allows companies to control their data, who uses it, where they use it, when they use it, and how they use it, all the time. Inside the network, and outside the network. More and more companies have come to realize that Boole Server is the only solution to these complex problems involving data being shared inside and outside the network, and for keeping control of it wherever it goes. Boole server allows you to set access rights for each individual piece of data, share it, control and manage its use. It ensures data loss prevention by encrypting at the file level to such an extent that ‘normal’ functions such as print, copy-paste, save, edit can be blocked completely if you require them to be so for a particular piece of data. Using a 2048-bit military grade encryption, coupled with the real time auditing and policy enforcement functionality for compliance purposes, you can be assured that Boole Server is the only way to securely store and manage your data effectively. Just ask your competitors.

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Boole Server & Gateway NINtec to partner across India

 

Distribution agreement signed for the “Cool Vendor” product in Gateway NINtec Head Quarters, Ahmedabad


Ahmedabad – July 16th, 2011 – Fluxer ME ltd announced today that Boole Server, which has been recognized as one of the 5 worldwide “Cool Vendors” by leading analyst firm Gartner, Inc., has signed a Master Distribution agreement with Gateway NINtec, one of India’s leading specialist Value Added Distributors.

 

“Boole Server provides clients with a secure way to store, share, access and communicate data securely using military grade encryption, both within their network and beyond. We are rapidly becoming a global force, and this deal is the best possible step to increasing our hold in the Indian market” said Avinash Advani, Director at Fluxer ME.

 

“We have seen many enterprises successfully deploy Boole Server across Europe, and the Middle East” said Munjal Jhala, Assistant Vice President at Gateway NINtec. “Growing concerns over company’s confidential data and Boole Server’s unique and innovative approach to data security has prompted our desire to expand our portfolio and sign a distribution agreement with Fluxer. We look forward to helping bring Boole Server’s leading technology to the leading companies in the Indian market.”

 

“We have had some excellent client wins in the Middle East since our launch there last year, and coupled with our recent endorsement from Gartner, and in the SC Awards in Europe, combining our strengths with Gateway’s access to Indian market, we are taking a really positive step toward having a wider presence in this extremely important territory.” Avinash Advani added.
 

About Boole Server

Boole Server is a secure, scalable system designed to safeguard any sensitive data, while allowing it to be shared with staff, partners and customers, as and when needed. With Boole Server, organizations can ensure that their confidential information and intellectual property will not be forwarded, stolen or lost in transit or on the server either through malicious or human error. It only allows authorized users recipients to use, edit, copy, print or view specific files, while its advanced auditing features record each file and user activity.

With offices across Europe (United Kingdom, Italy, Spain, Switzerland, Germany and France), the Middle East (United Arab Emirates) and Far East (Beijing, Shanghai), Boole Server currently serves various sized clients in different market sectors Worldwide.

For more information on Boole Server, contact Shehzad H Abbasi on s.abbasi@booleserver.com

About Gateway NINtec

GWN is a specialty IT products and Services Company that offers best of the breed specialized IT products & services in the field of security and networking with presence across India.  Gateway Nintec is part of Gateway Group, a leading business group engaged in Offshore / Onshore software development, professional training in Technology and Software Products Distribution with 1300 + employees and presence in over 13 countries.

Specialties

Data Security, DLP, Encryption, DRM, End Point Security, Network Security, Storage

For more information on Boole Server, contact Munjal Jhala on Munjal.jhala@gatewaynintec.in

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